Due to the coronavirus Disney on Broadway has extended it’s cancellation of The Lion King and Aladdin through January 3, 2021.
Disney on Broadway posted the following tweet today:
Under the continued direction of Gov. Andrew Cuomo, and for the health and well-being of our theatergoers, cast and crew, the suspension of Broadway performances of THE LION KING and ALADDIN has been extended through January 3, 2021.
— Disney on Broadway (@disneybroadway) June 29, 2020
It says “Under the continued direction of Gov. Andrew Cuomo, and for the health and well-being of our theatergoers, cast and crew, the suspension of Broadway performances of The Lion King and Aladdin has been extended through January 3, 2021– Disney on Broadway”
They also posted this tweet with information on how to get refunds on tickets for each show:
The Lion King
For ticket refund information:https://t.co/foa2IdHDaa pic.twitter.com/ze2yLIStLI
— Disney on Broadway (@disneybroadway) June 29, 2020
Aladdin
For ticket refund information:https://t.co/Dhq4o79KJ2 pic.twitter.com/oSwOurTsOj
— Disney on Broadway (@disneybroadway) June 29, 2020
Both refund policies state that if you purchased tickets with a credit card through Ticketmaster you will be automatically refunded within 30 days.
If you purchased tickets from the box office there are procedures in place.
The Lion King
If you paid with a credit card it will be refunded within 30 days. If you do not receive a refund you will need to send photos of your tickets to bdrefunds@broadwaydirect.com. The information can be found via the link provided in the Disney on Broadway tweet.
Aladdin
The box office is closed. If you paid cash you need to send a photo of your tickets to DTG.TicketRequests@disney.com with the subject line “Box Office Purchase Refund Request.” You will be mailed a check. You can find more information via the link provided in the tweet from Disney on Broadway above.
If you were planning on purchasing tickets you can sign up for email notifications on the websites for the shows. Tickets for after January 4th are not yet available.
What do you think? Comment and let us know.
Source: Disney on Broadway Twitter
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