BrickLink outage hits day 5 as a LEGO seller reports 52% drop

One BrickLink seller told Brick Fanatics his sales are down 52% from last November while the LEGO-owned site sits offline. The new earliest return is noon ET Wednesday.

Simon Webster sells LEGO parts through his shop, DSLS Bricks, on both BrickLink and Brick Owl. Compared with the same four days last November, he told Brick Fanatics Monday, his overall sales revenue is down 52%. His Brick Owl sales are up 79%.

That gap is the BrickLink outage. The LEGO-owned marketplace for loose bricks, minifigures and retired sets went offline late Thursday, Nov. 5, and still isn’t back.

Its maintenance page now says “at least” 9 a.m. PST Wednesday, Nov. 11, which is noon Eastern. LEGO has moved that date twice. The first target was Friday night, and the second was Monday, Brick Fanatics reported.

Why is BrickLink down?

LEGO hasn’t given a reason beyond an early note about “necessary work,” which has since been replaced with a plain “temporarily unavailable” message, Brick-Tracker reported. Brick Fanatics said LEGO hasn’t answered a request for comment it sent late last week.

Brickset, the set database, wrote Monday that there had been “no announcement, or indeed any communication at all.”

There’s no evidence it’s a hack. Brick-Tracker and BrickTastic both said so, even as fans bring up 2023.

What are BrickLink sellers saying?

Brick Fanatics talked to several store owners. Their main complaint is silence.

“Surely they should be able to send an email,” Webster said. He also told the site he’s “concerned that the LEGO Group is hanging BrickLink out to dry.”

A seller identified only as James called BrickLink a “digital landlord” for store owners. He said he’s thinking about closing his new BrickLink store and moving to eBay, which he finds “much easier to use.”

Nick Smith, who runs a UK store, said he’s grateful he also sells on Brick Owl. He noticed more Brick Owl orders during the last outage, too.

Several sellers told Brick Fanatics November is their busiest month for parts. One anonymous owner said they don’t expect LEGO to waive November fees, even if it should.

How big is BrickLink?

Brick-Tracker counted about 18,750 shops in BrickLink’s last public store directory, including roughly 1,800 in Germany. LEGO bought the site in November 2019, when it had more than 10,000 sellers in over 70 countries. It now says it has over a million users.

While it’s down, shoppers can’t search, buy or look up past orders, according to Rainbow Bricks and Brickset. Sellers can’t open their stores. Price guides are gone, and the Designer Program pages are offline. The Studio building app opens, but its online features are unreliable.

Even Brickset’s own minifigure images stopped loading, because they come from BrickLink’s servers.

Has BrickLink gone down like this before?

Yes, almost three years ago to the week. On Nov. 3, 2023, BrickLink went into maintenance mode after a threat and a ransom demand, Jay’s Brick Blog reported at the time.

BrickLink later said a “relatively small number” of accounts may have been accessed through credential stuffing, which means using passwords leaked from other sites. The site returned Nov. 8, 2023, and every user had to reset their password.

That outage ran five days. This one hits five days Wednesday if the new date holds. Brick-Tracker noted the similar timing doesn’t prove a similar cause.

Where can you buy LEGO parts while BrickLink is down?

Brick Owl is open, and based on Webster’s numbers it’s picking up a lot of the business. Rainbow Bricks suggested saving wanted lists in Studio so they’re ready when BrickLink returns.

New LEGO sets aren’t affected. LEGO’s stores, LEGO.com and regular retailers are working normally.

We’ll update this when BrickLink is back online.

Article compiled and written by Kambrea Pratt (editor-in-chief), Derek Gibbs (beat editor) and the Pirates & Princesses newsroom. Pirates & Princesses is part of WebReef Media.

Pirates and Princesses is your destination for Disney news, theme park updates, and the pop culture you love. From Disney cruises and travel tips to Disney fashion, food, collectibles, and movie news, PNP covers it all. Visit us at piratesandprincesses.net for daily coverage. Follow PNP on Facebook and Instagram, and listen to the Pirates & Princesses podcast on Apple Podcasts and YouTube.

Hat Tips:

• Brick Fanatics (Nov. 9, 2026), seller quotes from Simon Webster, James and Nick Smith, sales figures and timeline, plus the two-day extension

• BrickLink (Nov. 9, 2026), the maintenance notice and new return time

• Brickset (Nov. 9, 2026), the lack of communication, Brick Owl and seller comments

• Brick-Tracker (Nov. 7 and 10, 2026), the original “necessary work” notice, the shop count and the security context

• BrickTastic (Nov. 10, 2026), the outage timeline and compensation question

• Rainbow Bricks (Nov. 8, 2026), what’s affected and tips for builders

• Jay’s Brick Blog (Nov. 8, 2023), the 2023 outage

AI Disclosure: All articles are assigned, edited and reviewed by an experienced human editor before posting. Like most modern newsrooms, WebReef Media uses a variety of AI tools to help with accuracy and efficiency. Ways AI may be used in article creation include research, grammar, fact-checking and ideation, as well as occasional AI generated or enhanced thumbnails or graphics. No articles are generated or posted without human oversight or involvement.